WARRANTY & REPAIRS
BRISTON WARRANTY
All our watches are covered by the legal warranty of conformity for a period of 2 years from the date of purchase of the watch. This guarantee covers material and manufacturing defects in the watch. The mechanism, hands and dial are the only components covered by the legal conformity guarantee during its period of validity.
THIS COMMERCIAL WARRANTY DOES NOT COVER :
1. Any defect in materials and workmanship in the battery, case, glass or bracelet, including the plating on the case and/or bracelet.
2. Damage resulting from mishandling, lack of care, accident, normal wear and tear or ageing.
3. Damage due to immersion in water if the care instructions regarding the water resistance level of the product have not been followed.
4. Products not purchased from an authorised dealer. Products that have been handled by an unauthorised repairer.
AFTER-SALES SERVICE
REPAIR SERVICE
All requests are centralised with Briston After-Sales Service and should be made using the form below. We invite you to first consult the instruction and warranty manual for your watch (Instructions Manuals) or to browse the Frequently Asked Questions FAQ.
To guide you, please fill in the following fields and briefly describe the problem you are experiencing. Our team will get back to you as soon as possible (usually within 24 hours, excluding weekends and public holidays).
